Ticket systems?

Web VPS

@jhadley We found that the automatic login elements of it didn't always work, so ended up using it solely as a second login (rather than if you're logged into WHMCS or ZD it auths you for the other) - then we found that the login part of it was hit and miss; same server, same code, and even the creator wasn't sure why it was failing.

What we did, was rather than having an external script use both the WHMCS API, and the ZenDesk API - we built it into WHMCS directly so that it handled all the authentication.

@dominicl We'd move over to it, but at the moment we're too heavily reliant on ZenDesk. Also checkout ZenDesks startup deal, its free for a year on Plus with 10 agents.

LowEndTalk http://lowendtalk.com/discussion/6266/ticket-systems Ticket systems? Web vps hosting server Linux - Windows webvps.blogspot.com