Overall, technical support for my VPSs from BlueVM has been quite good. I checked every ticket and all but one was resolved in less than 24 hours, and most of them were resolved in less than 4 hours. Several were simple usage questions about their Feathur control panel.
The one that took longer than 24 hours was due to an intermittent flaky NIC card in the server that hosted my VPS, and had to be replaced. I can't blame them for that. Since then, my BlueVM VPS has been rock solid reliable.
I must be an impatient person, because response times always feel slow to me when I have a ticket pending. It wasn't until I looked at the date and time stamps on each ticket that I realized how responsive BlueVM really is, at least for me.
LowEndTalk http://ift.tt/LdV4Vu Experience with BlueVM's support? Web vps hosting server Linux - Windows webvps.blogspot.com
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